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Frequently Asked Questions

Do I only get to take one practice exam with my purchase?
No. Once you purchase your practice exam, you will be given access to hundreds of practice questions. You will be able to take an exam again and again, and each time, you will be given a  randomly selected set of questions from our database containing hundreds professionally written questions.  Your exam preps will be active for 1 year from the date of purchase.
Can I share my account with my friend?

No. Your purchase is limited to single user access. For security reasons, your exam purchase may include a question limit to protect us from password sharing. If you reach this limit, we can unblock your access limit providing your account does not show an abusive pattern.

Why am I seeing some of the same questions that I have already seen?

Our practice exam database contains hundreds of questions designed to help you pass your licensing exam. Each time you run an exam, questions are randomly selected from that database to create the exam. The more exams you run, the more likely it is that you will start to see some of the same questions. To make best use of these exams, we suggest that you study each question carefully, making sure you understand the topic thoroughly and the rationale for the correct answer.

After I purchase, do you send me a CD?
No, all of our content and exam taking process is online. Once you purchase your exam online, you can take your practice exams from any computer that has internet access.
Does your site keep track of my score?
Yes. Our site keeps track of every exam you take, the answers that you select, and the scores for each exam. It also gives you performance benchmarks and lets you know how you are doing in all areas.
Can I review the exams that I take?
Yes. You can open and review any of your practice exams in your exam history. Just as you were taking the exam, you can open your exam and view the answers you selected, and whether you got them right or wrong.
Can I pause my exam and come back to it later?
Yes. An exam can be paused at any time for later use. When you are ready to continue your exam, simply go into exam history, select your paused exam , and continue on.
How do I get help?
You can obtain help by using the support link on the menu and sending a support request to us.
What happens if I forget my username or password?

If you cannot remember your login information, click HERE and we will send that information to you to the email address you signed up with.